Outage Phone Number: 800-766-2099
If your lights go off after our offices have closed, please contact North West REC at: 800-766-2099 to report your outage.
You can also report your outage on the SmartHub app or by going to nwrec.smarthub.coop
North West REC is dedicated to serving our members, and we will get your power back up and running as soon as we can!
Top Safety Tips for a Power Outage:
- Only use a flashlight for emergency lighting. Never use candles!
- Turn off electrical equipment you were using when the power went out.
- Avoid opening the refrigerator and freezer.
- Do not run a generator inside a home or garage.
- If you use a generator, connect the equipment you want to power directly to the outlets on the generator. Do not connect a generator to a home's electrical system.
- Listen to local radio and television for updated information.
Preparing for a Power Outage
Assemble essential supplies, including:
- Portable radio
- At least one gallon of water
- A small supply of food.
- During an outage, due to the extreme risk of fire, do not use candles.
- If you use medication that requires refrigeration, most can be kept in a closed refrigerator for several hours without a problem. If unsure, check with your physician or pharmacist.
- Plan ahead and make sure your cell phone is charged and portable radios or other battery-operated essentials have working batteries.
- Keep computer files and operating systems backed up regularly.
- Consider buying extra batteries and a power converter if you use a laptop computer. A power converter allows most laptops (12 volts or less) to be operated from the cigarette lighter of a vehicle.
- Turn off all computers, monitors, printers, copiers, scanners and other devices when they're not being used, especially if you know a storm is coming. That way, if the power goes out, this equipment will have already been safely shut down.
- Get a high quality surge protector for all of your computer equipment.
- If you use the computer a lot, such as for a home business, consider purchasing and installing an uninterruptible power supply (UPS). Consult with your local computer equipment dealer about available equipment and costs.